Online education entrepreneur aims to make learning beautiful
By
Karen Unland
If you have had a bad experience with online learning, says Jennifer Griffin Schaeffer, it's because an important ingredient was missing: respect.
"We don't respect our learners," she told Episode 32 of Bloom, Taproot's podcast about innovation. "We expect our learners to keep up, to get an A, to get the points you need. It's an ugly thing, really."
Her company, Onlea, aims to make learning a beautiful thing. It has created or collaborated on a wide range of learning experiences, such as an Opioid Awareness Community Based Naloxone Training for the Métis Nation of Alberta, an anti-racism course for the Coaching Association of Canada, and a transitional program called Lassonde Edge for students entering engineering at York University.
Onlea was born as the result of an experience that showed how delightful online learning could be. As part of her work in digital strategy in the 2010s, she co-chaired a committee that led to the creation of Dino 101, the University of Alberta's first MOOC (massive open online course).
Because MOOCs are free, completion levels tend to be low. At the time, 5% was the industry standard, Schaeffer said. But she blew her colleagues' minds at a Coursera conference in London in April 2014 when she shared that Dino 101's completion rate was more like 20%.
That led to the foundation of Onlea as a not-for-profit at the University of Alberta, assembling a team that could create similarly successful experiences for others.
In early 2020, Schaeffer and her co-founders — husband and AI specialist Jonathan Schaeffer and Adriana Lopez Forero, who is now CEO — spun Onlea out as a for-profit company. "We wanted to be able to have the flexibility to build the company far beyond the needs of just the University of Alberta and its needs for high-quality digital learning," Schaeffer said.
Their timing was extraordinary. Soon after, the COVID-19 pandemic thrust millions of people and organizations into online learning. Over the past two years, Onlea has grown by 50%, earning Schaeffer the Emerging Entrepreneur Award from Alberta Women Entrepreneurs.