Audit
Recent stories about audit
![Audit raises questions about handling of 311 calls A beige phone with a sign over its number pad that reads "311 — Please lift the receiver and your call will be directly connected with 311."](https://taprootyeg.blob.core.windows.net/photos/2023/11/23/audit-of-311.jpg)
city council
311
Audit raises questions about handling of 311 calls
New details revealed in a city audit of its response to 311 requests suggest users have identified a huge volume of services needed, but the city lacks clarity on whether it actually addresses these requests when it marks them as resolved.
Read the story