Listening project to gauge sense of well-being at transit centres
By
Nathan Fung
An unorthodox research initiative called Auricle is returning to Edmonton this year to learn more about how safe and well people feel in transit centres.
The $90,400 project, which is run by social design agency InWithForward, is looking to recruit eight "local listeners" to collect stories at the Clareview, Churchill, and Jasper Place transit centres about what influences transit users' sense of well-being. Applications close on July 30 for the positions, and the work will take place from August to early November.
The project isn't just about looking at things like the number of security guards at a transit station, said Natalie Napier, InWithForward's lead of research and storytelling. Instead, the project aims to explore the factors that influence people's sense of community, as well as reach those who are normally left out of traditional engagement methods.
"We are trying to understand what influences the way that people are interacting in these spaces," she told Taproot. "People who might be regarded as the cause of the safety issues in transit spaces, they will be among the people we speak to. We're not just talking to your middle-class professional commuters."
Rochelle Nieuwenhuis, a community co-researcher with InWithForward, said the approach Auricle uses differs from conventional data collection methods.
"Just using numbers as a way to represent well-being misses so much of the context for people," she said. "One of the things that's unique about Auricle is because it uses micro-stories as data itself, it can look at the context, and what does something like well-being means to different people."
Nieuwenhuis was a local listener with Auricle during its first project in 2021, which focused on Alberta Avenue. Dressing up like a clown was one of the things she did to draw people into conversation.
"Some of it is based on just creativity and the emergence of what the local listeners come up with as ideas," she said. "We don't want to come across as like a salesperson. We want to bring some joy and some intrigue right off the bat."