UpRow launches 2.0 as it eyes Inventures pitch and international expansion
Hot on the heels of investment successes, UpRow has launched the 2.0 version of its app marketplace that assists newcomers, all in the lead-up to its pitch at Inventures in Calgary and a trade mission to London.
Founder and CEO Kelise Williams, who emigrated from Trinidad and Tobago with her family five years ago, created UpRow because of her own "rocky" experience.
"When I first landed in Canada, we never had credit cards (before). I didn't know that hotels needed a credit card to put on file," Williams told Taproot. "Hence, my first night in Canada, I spent the night in the lobby of a hotel."
Like many an entrepreneur, Williams saw a problem and set out to fix it. That led to the launch of UpRow, a facilitator for newcomers to access businesses and services, about two years ago.
"Since then, we have had 5,000-plus early adopters using the platform, helping us to validate the idea," she said. "It has been amazing."
Williams has developed her startup with the help of the Velocity stream of Alberta Catalyzer and Alberta Accelerator by 500, two programs launched as part of the Alberta Scaleup and Growth Accelerator Program. Those efforts paid off when the Edmonton Edge Fund awarded UpRow $100,000 to help integrate artificial intelligence into UpRow 2.0.
"The real gem behind UpRow is we use AI technology like a search engine to match people with services that they need," Williams said. "We are saying, 'Hey, it looks like you need this service, this person is offering a discount for newcomers, maybe you should check it out.'"
Discounts with partner businesses make up the other main new feature in UpRow 2.0, launched on May 25 with a virtual event for existing users and at an in-person event at Edmonton Unlimited on May 27. UpRow doesn't charge its users. Instead, it makes money from charging the partner businesses included in its directory and its discount program.
"We are targeting persons who don't have any established buying patterns," Williams said, explaining why companies want to be in UpRow. "Newcomers, when introduced to (a business), if it's a reputable source … they tend to be a customer of that company for a lifetime. You're getting very, very loyal customers."
Williams is in the due-diligence process to receive up to $51,000 from femme-focused investor The51, because she was a winner during the organization's pitch competition at last year's Inventures.
She hopes lightning strikes twice at the Inventures Startup Pitch Competition on May 29. There, Williams will pitch for $10,000 in the "Tech Triathlon: Quantum + AI + IoT" track. Hers is one of six Edmonton companies vying for a prize at Alberta Innovates's annual conference on tech across industries at Calgary's TELUS Convention Centre from May 29 to 31.